Below are our Terms and Conditions that you are required to accept when making a booking with us. Please Read Carefully before booking.
A 25% or £99 NON-REFUNDABLE Reservation Deposit is required to secure your booking. The balance payment together with the security deposit is due six weeks before the arrival date. If you fail to make the balance payment in full and on time we reserve the right to treat your Booking as cancelled by you and the Cancellation Policy (as defined below) shall apply.
The accommodation will be available as of 4pm. Checkout time is at 10am, unless a "Late check-out" has previously been arranged.
Excessive damage (breakages, burns, stains, etc) or theft of linen or furniture will be charged for. You will be provided with two sets of keys on arrival - loss of property keys will be charged at 50 euros per set. No Pets are allowed and Smoking is strictly prohibited. All rubbish must be removed from the premises prior to checking out, failure to do so will result in deductions to your security deposit. Provided everything is correct after departure your security deposit will be returned, after the deduction of the electricity consumed during your stay, within 7 days.
If you need to cancel or amend your Booking you must email us as soon as possible. A cancellation or amendment will not take effect until we have confirmed it with you via email. In the event of you cancelling your booking we will ONLY refund the value of the SECURITY DEPOSIT should there be no balance due on your booking.
We would not expect to have to make any changes to your Booking once it is agreed, but sometimes problems occur and we do have to make alterations or, very occasionally cancel Bookings. If this does happen, we will contact you as soon as is reasonably practical and inform you of the cancellation or the change to your Booking. If we cancel your Booking, we will refund you any payments you have already paid. However, we will not be liable to refund you for any fees you may have paid to any third party in connection with your holiday (including, without limitation, fees for travel, entertainment, activities or insurance).
Spanish legislation requires us to collect the passport details of ALL guests staying in the property, you agree to supplying us with the required details which MUST be accurate as spot inspections by the local authorities can take place.